NOVUS, LLC Privacy Policy

The Novus companies are committed to providing you with a secure and private online shopping experience. This privacy policy is our promise to you that the data we collect through this website will be used in a manner consistent with that commitment.

Q. How do Novus Companies use personal information?

A. We use the personal information you provide to fill your orders, and to provide customer service. We will email our customers regarding order status, customer service issues and periodic product offerings.

Q. Will personal information be shared with outside entities?

A. No. The Novus Companies will use the information you provide us for internal purposes only. We will not sell, rent or trade the information to any outside entity.

Q. Can I change my personal information?

A. Yes. You can update your personal information by clicking on the “My Account” link. From there, you can change your password, your email address and your postal address.

Q. How is my personal information protected from theft?

A. Novus Companies use SSL (Secure Socket Layers) encryption technology, the standard for ensuring secure data transmission across the Internet. SSL ensures that the data you provide us can only be read by our servers. When you purchase an item from us, your credit card number is stored in a location that is not accessible to the Internet.

Because of the importance we place on security, your browser must support SSL for you to participate in any of the site’s interactive functions, including online purchasing. If your browser does not support SSL, you can place orders toll free by calling.

If you feel uncomfortable sending your credit card information over the internet, you can call our Customer Service Center to complete your order. Once you’ve identified the items you wish to order, call to place your order.